Cookie Policy

1. OBJECTIVE OF THIS POLICY

This Cookie Policy explains how Island Life Assurance Company Limited (“ILA”, “we”, “us” or “our”) uses cookies and similar technologies on our website. It also describes the types of cookies we use, the purposes for which we use them, and the choices available to you.

This policy is issued in accordance with the Mauritius Data Protection Act 2017 (the “DPA”), which requires transparency on how personal data may be collected through cookies or similar identifiers.

2. TARGET AUDIENCE AND SCOPE

This Cookie Policy applies to all visitors to ILA’s website(s). It should be read together with our Privacy Notice, which describes how we process personal data, your rights under the law, and how you may exercise those rights.

3. CONSENT

Except for cookies that are strictly necessary for the functioning of the website, we will only store or access cookies on your device with your prior informed consent.

You will be presented with a cookie banner where you may:

• Accept all cookies
• Accept only selected categories
• Decline all non-essential cookies

You may change or withdraw your consent at any time via our cookie settings tool.

We maintain records of consent in accordance with our obligations under the DPA. Consent will be refreshed periodically and at least every 12 months.

4. CONTENT OF COOKIE POLICY

ILA uses cookies on its website to enhance your browsing experience and improve performance amongst others. When you accessed this website, you have been given the opportunity to accept cookies used on this website, to accept only certain categories of cookies or to decline all cookies. If you have not been provided this option during the current visit, it implies that you already responded during your previous access to our website.

4.1. DEFINITION

Cookies are small text files that we store on your device (e.g., computer, smartphones, tablets) through your web browser, when you visit our website. When a website is accessed, one or more cookies may be stored on your device and are used during subsequent visits to the same website. Cookies are very common and used by most websites. Each cookie typically stores the name of the domain from which it was downloaded, its lifetime and an associated value. Cookies are used for different purposes, like letting you navigate between pages efficiently, remembering your preferences, and generally improving the user experience. Cookies may tell us, for example, whether you have visited the website before or whether you are a new visitor. Cookies may also collect certain information that constitutes personal data (for example, IP address, device identifiers or browsing patterns). Any such processing is carried out in accordance with the Mauritius Data Protection Act 2017.

4.2. PURPOSE OF COOKIES

We use cookies for the following purposes for our website:

• Recognise your device when you return to our website so that you do not have to start over every time when you visit our website
• Track your interaction as you navigate the website
• Improve the usability of the website including to personalise content or advertising, where applicable and consented to
• Analyse and monitor the use of the website including its performance
• To maintain security and site integrity

4.3. CATEGORIES OF COOKIES

Cookies may be accessed either by our website directly, or by third-parties through our website. As such, there are two broad categories of cookies as described below:

First-party cookies: These cookies are set by our website and support website functionality, security, and analytics.
Third-party cookies: These cookies are served on your device by third-parties, from which we use specific services. While we have allowed these third-parties to use our website to distribute these cookies, we do not retain control over the information supplied by these cookies, nor do we retain access to the cookies data. The information is managed solely by the third-parties in accordance with their privacy policies. We recommend that you consult the privacy/cookie policies of these third-parties (listed below) to understand how these cookies are used.

4.4. LIFETIME OF COOKIES ON YOUR DEVICE

Cookies can remain on your device for different periods of time. Based on their lifetime, cookies can be classified into either session cookies or persistent cookies.

Session cookies: These cookies are temporary and only exist while you browse our website. They expire at the end of a browser session when you close your browser and when you leave the website.
Persistent cookies: These cookies are stored on your device until they reach an expiry date or you delete them manually. We do not retain persistent cookies for more than 12 months, unless strictly necessary.

4.5. COOKIES USED ON ILA WEBSITE

The following cookies are used on our website:

• Essential/strictly necessary cookies: These cookies are mandatory for the correct functioning of the website and security of the website. They do not require consent.

Provider Name Purpose Type Lifespan
ila.mu ASP.NET_SessionId Used to maintain
anonymous user sessions.
First-Party Session
ila.mu __RequestVerificationToken Used for security purposes. First-Party Session
ila.mu visited Used for security purposes. First-Party Few minutes
ila.mu cookiebar Used for the cookie banner. First-Party Few minutes

Analytical or performance cookies: These cookies allow us to track website visits as a means to improve the way our website works. These cookies require your consent.

Provider Name Purpose Type Lifespan
ila.mu _ga Used by Google Universal
Analytics to distinguish
unique users.
First-Party 365 days
ila.mu _ga_HNXS5R3Q73 Used by Google Universal
Analytics to distinguish
unique users.
First-Party 365 days
ila.mu _ga_RDS2S4L5JG Used by Google Universal
Analytics to distinguish
unique users.
First-Party 365 days
ila.mu _gid Used to distinguish
unique users.
First-Party 1 day

Advertising or targeting cookies: These cookies are used to track user activity so as to provide targeted advertising. These cookies require your consent.

Provider Name Purpose Type Lifespan
facebook.com fr Used to provide you with
relevant advertising
across Facebook
Third Party 90 days
facebook.com _fbp Used to provide you with
relevant advertising
across Facebook
Third Party 90 days
4.6. OPTING-OUT OF GOOGLE ANALYTICS

We use Google Analytics for tracking website usage and this service is provided by a third-party, which is Google Corporation. Although limited information is gathered by the Google Analytics platform, you can opt out of having your data captured on this platform by installing the Google Analytics Opt-out Browser Add-on. Refer to https://tools.google.com/dlpage/gaoptout?hl=en. Disabling cookies may affect your experience and certain website functionalities.

4.7. MANAGING COOKIES

If you would like to delete or block cookies, we request that you configure the settings on your web browser. However, if you opt to decline or delete cookies, some parts of our website may become inaccessible or may not function properly. Note that the preference to decline cookies on this website, also uses a cookie and hence by deleting this cookie, you will have to specify your preference every time you visit our website.

Please follow the below links and instructions below:

• Use your web browser to control cookies:
The hyperlinks below redirect to the guidance provided by the respective vendors for managing cookies:

• Google Chrome:
https://support.google.com/chrome/answer/95647?co=GENIE.Platform%3DDesktop&hl=en
• Microsoft Internet Explorer:
https://support.microsoft.com/en-us/help/17442/windows-internet-explorer-delete-manage-cookies
• Mozilla Firefox:
https://support.mozilla.org/en-US/kb/enable-and-disable-cookies-website-preferences
• MacOS Safari:
https://support.apple.com/en-gb/guide/safari/sfri11471/mac
• Microsoft Edge:
https://support.microsoft.com/en-us/help/4468242/microsoft-edge-browsing-data-and-privacy-microsoft-privacy

4.8. CHANGES TO THIS POLICY

We may amend this Cookie Policy to reflect changes in technology, legal requirements, or our practices. The updated version will always be available on our website and we recommend that you regularly check this page to stay updated on any changes.

4.9. CONTACT

If you have any questions in relation to the cookies used on our website, please contact our Data Protection Officer on dpo@ila.mu.