Complaint Policy

Complaint Policy

We are fully committed for providing a high-quality service to all our customers.

If you are unsatisfied, we would request you to please tell us as this will help us to improve our services.

You can contact our Complaints Coordinator in the following manner:

Tel: 217 6914
E-mail: [email protected]
Through our website www.ila.mu

Our aim is to resolve the complaints to your satisfaction.

In case you are not satisfied with our resolution, you may contact the

OFFICE OF OMBUDSPERSON FOR FINANCIAL SERVICES
8TH FLOOR – SICOM TOWER
WALL STREET
EBENE.

The Management